Help

Beach Shift Support

Beach Shift is for Boucher Brothers staff. Most problems, including logins, property assignments and schedules, are fixed fastest by your manager.

Ask your manager

For a new login, a reset password, a missing property or a punch that needs correcting.

Email us

If you can't reach your manager, or the app itself isn't working, write to support@beachshift.app.

Common issues

I can't sign in
There is no sign-up in Beach Shift. Your manager creates your login. If the app says your email or password is wrong, or you've never been given a login, ask your manager first.
The app won't let me clock in
Beach Shift needs location set to While Using the App to record a punch. Open Settings, choose Beach Shift, then Location. If you have no property to pick, ask your manager to assign you to one.
My punch was flagged
A punch made away from the property, or with a weak location fix, is still recorded but flagged for your manager to review. You don't need to punch again.
My schedule is empty
Shifts appear once your manager publishes the schedule for the week.

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